Faq
Your Questions Answered!
faqs
Most Popular Questions
At Transkryptor, we deliver accurate and reliable transcription services tailored to your needs. Below, you’ll find answers to common questions. For more information, feel free to contact us!
Services
What types of transcription services do you offer
We offer various types of transcription services including general transcription, legal transcription, medical transcription, academic transcription, business transcription, and more.
How does the transcription process work?
The transcription process involves uploading your audio or video files to our secure platform, where our professional transcriptionists convert the spoken content into written text. The transcribed document is then reviewed for accuracy and delivered to you within the agreed timeframe.
What file formats do you accept for transcription?
We accept a wide range of audio and video file formats including MP3, WAV, MP4, AAC, WMA, and more. If you have a file in a different format, please contact us to confirm compatibility.
What is the turnaround time for transcription services?
Our turnaround times vary based on the length and complexity of the recordings as well as your specific requirements. We offer standard, expedited, and rush options to meet your deadlines.
Automated transcription
How does automated transcription work?
Automated transcription works by using artificial intelligence (AI) and machine learning algorithms to recognize and transcribe spoken words from audio or video files. The software processes the audio, identifies different speakers, and converts the spoken words into written text.
What are the benefits of using automated transcription?
The main benefits of automated transcription include faster turnaround times, lower costs, and the ability to handle large volumes of content quickly. It can be a convenient option for projects with tight deadlines or for those requiring quick drafts.
How accurate is automated transcription?
The accuracy of automated transcription can vary based on several factors, including the quality of the audio, background noise, accents, and the clarity of speech. While it may not be as accurate as manual transcription, it can still provide a reliable draft that can be further refined.
Is my data secure with automated transcription?
Yes, we prioritize the security and confidentiality of your data. Our automated transcription platform uses advanced encryption and secure protocols to protect your files and information.
JObs
What positions are available at your transcription services company?
We offer a variety of positions including transcriptionists, editors, translators, copy-typing specialists and customer service representatives.
What qualifications do you look for in transcriptionists?
We seek candidates with excellent listening skills, typing speed, attention to detail, and proficiency in grammar and punctuation. Experience in transcription or related fields is preferred but not always required.
Do you provide training for transcriptionists
Yes, we provide comprehensive training to ensure our transcriptionists are equipped with the necessary skills and knowledge to deliver high-quality work. Training may include transcription techniques, software usage, industry standards, and more.
What is the application process like for transcriptionist positions?
Interested candidates can submit their applications through our website or via email. The application process typically involves a screening process, assessment tests, and possibly an interview to assess skills and suitability for the position.
general
Do you offer verbatim and non-verbatim transcription options?
Yes, we offer both verbatim transcription, which includes every word and utterance (e.g., "um," "uh"), and non-verbatim (clean) transcription, which omits filler words and corrects grammatical errors for readability.
Is my transcription prepared by a human?
Yes, your transcription is prepared entirely by professional human transcriptionists. This ensures a high level of accuracy, contextual understanding, and attention to detail.
Do you offer any guarantees on the accuracy of your transcriptions?
Yes, we guarantee a high level of accuracy for all our transcriptions. For manual transcription services, we aim for 99% accuracy or higher, depending on the quality of the audio provided. If there are any issues, we will work with you to resolve them promptly.
Is my information kept confidential?
Yes, we prioritize the confidentiality and security of your data. Our team adheres to strict confidentiality protocols and we are happy to sign non-disclosure agreements (NDAs) upon request.
First Draft Transcription
In what areas do you provide management consulting?
Our associate consultants specialize in a range of business areas. These include strategic planning, issues resolution, culture assessment, board effectiveness, retention strategies.
In which countries do you provide consulting services?
Our associate consultants specialize in a range of business areas. These include strategic planning, issues resolution, culture assessment, board effectiveness, retention strategies.
How is a consulting project started and organized?
Our associate consultants specialize in a range of business areas. These include strategic planning, issues resolution, culture assessment, board effectiveness, retention strategies.
Do you do fixed price or time and materials contracts?
Our associate consultants specialize in a range of business areas. These include strategic planning, issues resolution, culture assessment, board effectiveness, retention strategies.
Copy typing
Do you offer volume or loyalty discounts?
In healthy companies, changing directions or launching new projects means combining underlying strengths and capacities with new energy and support.
What problems does business consulting typically solve?
In healthy companies, changing directions or launching new projects means combining underlying strengths and capacities with new energy and support.
How is the scope of a consulting project determined?
In healthy companies, changing directions or launching new projects means combining underlying strengths and capacities with new energy and support.
How long does a business consulting project last?
In healthy companies, changing directions or launching new projects means combining underlying strengths and capacities with new energy and support.
Translation
How do I request a quote for my translation project?
You can request a quote by filling out the form on our website, emailing us, or calling our customer service team. Provide details about your project, including the word count, the language pair, and any special requirements, to receive an accurate quote.
Are your translators native speakers of both Polish and the target languages?
Yes, our translators are native speakers of Polish as well as the target languages (English, Spanish, Italian, and German). This ensures high-quality and culturally accurate translations.
What language pairs do you offer for translation services ?
We offer translation services for the following language pairs: English to Polish and Polish to English, Spanish to Polish and Polish to Spanish. Italian to Polish and Polish to Italian, German to Polish and Polish to German.
Are there additional fees for specialized translations or expedited services?
Yes, specialized translations (e.g., legal, medical) and expedited services may incur additional fees due to the expertise and faster turnaround times required. We will provide a detailed quote based on your specific needs.
Pricing
Do you offer discounts for bulk orders or long-term contracts?
Yes, we offer discounts for bulk orders and long-term contracts. Please contact our sales team to discuss your specific needs and to receive a customized quote.
How do I get a quote for your transcription services
You can request a quote by visiting our website and filling out the quote request form, or by contacting our customer service team directly. Please provide details about your project, including file length, turnaround time, and any specific requirements.
What are your pricing options?
Our pricing is competitive and depends on factors such as the length of the recording, the complexity of the content, the number of speakers, and the desired turnaround time. We offer transparent pricing with no hidden fees.
Is there a minimum charge for transcription services?
Yes, we have a minimum charge of £10.00 per project. This ensures that even short recordings are economically viable to transcribe.